Online bank Smile is attempting to reassure customers after days of technological troubles with its site and also app.On Wednesday, Smile – which is had by Co-op Bank – claimed on Twitter that it was having “recurring issues with our application as well as electronic banking”.
The financial institution’s 100,000 customers were given a contact number to call throughout daytime hrs for help.
We are still experiencing a concern with our application and electronic banking and also are striving to repair it. We seriously apologise for any type of hassle. smile consumers can call us Mon-Fri 8am-6pm & & weekends 9am-5pm on +44( 0 )3457 212 212 or utilize our real-time chat solution for support.
July 10, 2020 Yet there were still problems on Friday, and also an agent informed Sky Information: “We’re sorry that our Smile consumers have been incapable to use our mobile application and electronic banking as they would normally in current days.
“We are working hard to restore their gain access to as soon as possible and also we apologise for any kind of aggravation triggered.