Home / Business / ‘There’s nothing to smile about’: Customers rage as on-line financial institution Smile suffers IT distress

‘There’s nothing to smile about’: Customers rage as on-line financial institution Smile suffers IT distress

Online bank Smile is attempting to reassure customers after days of technological troubles with its site and also app.On Wednesday, Smile – which is had by Co-op Bank – claimed on Twitter that it was having “recurring issues with our application as well as electronic banking”.

The financial institution’s 100,000 customers were given a contact number to call throughout daytime hrs for help.

July 10, 2020 Yet there were still problems on Friday, and also an agent informed Sky Information: “We’re sorry that our Smile consumers have been incapable to use our mobile application and electronic banking as they would normally in current days.

“We are working hard to restore their gain access to as soon as possible and also we apologise for any kind of aggravation triggered.

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